The Edmonton Queen is a riverboat in Edmonton on the North Saskatchewan River. It started to sail on the river in 1995 and has been an emblematic attraction in the heart of the city ever since.
Our planned events can always be found on our Events Page. We are unable to answer requests regarding public events that are not listed on our calendar.
Updates to our schedule will be announced on our Newsletter. Sign up to stay updated.
Ticket are sold online or through our ticketing office at 780.424.2628 ext 2. Always check our ticketing system online for availability.
- Adult ticket pricing is for ages 12-64
- Youth ticket pricing is for ages 3-11
- Senior ticket pricing is for ages 65+
- Infants under 3 years are free.
You do not need to print your ticket as we can check you in from your mobile device. If you choose to print your ticket, we can check you in with this too!
We sell Gift Certificates that can be used for any cruise. These can be purchased in $25, $100, $150 and $200 denominations. They are in electronic form and will be emailed to the recipient.
If you are redeeming a Gift Certificate or Voucher that has a 6 digit code, please add two zeros “00” to the end of the code when entering it at checkout.
DEPARTURE & CRUISE TIMES
Departure times are strict. No latecomers. The time indicated on your ticket is the time that boarding begins, and unless stated otherwise, lasts for 1 hour. So 1 hour after boarding begins is when the boat normally leaves shore– don’t be late!
The cruise lasts 60-90 minutes and the route may vary depending on the water levels and conditions.
An example: if you have a 5 PM cruise, boarding begins at 5 PM, the gangway goes up at 6 PM and the boat leaves shore. The boat returns to shore at approximately 7:30 PM. The next group, if there is one, boards approximately 30 minutes later.
We are licensed and offer full bar service. Food is available; prices and menu depend on the specific event you book.
Guests should be prepared to walk approximately 200 meters North from the ticket shack down an incline or stairs.
The boat is wheelchair accessible and has a handicap accessible washroom on the main deck. Be aware that there is a slope from the parking lot to the dock. And accessing the boat via the gangway involves an incline up and then an incline down.
We do have a wheelchair life that provides access to the lower deck however it is restricted to walkers and non-motorized wheelchairs only.
Strollers are allowed for most events but we cannot be held responsible for them.
FOOD & BEVERAGE
While we recognize and respect varying food restrictions and choices, we are a small kitchen and do our best to offer a selection of items to address a few of these. We do have vegetarian, vegan and gluten free (not celiac friendly) options to address some of the more common dietary choices. You will find more information about these selections on our Food & Beverage Page.
Generally no outside food or beverage is permitted, however, if you are celebrating a special occasion and wish to bring in a special cake or similar, we are happy to accommodate you. Just let us know in the notes section of your online ticket purchase or via our contact form so we can make arrangements.
Parking at Rafters Landing is open to the general public and can fill up quickly. We strongly encourage you to take public transportation, taxi, Uber, walk and/or car pool and we always remind you to drink responsibly.
If you do drive, please ensure you leave enough time to find parking. If you park on the grass areas at Rafters Landing there is a good chance you will receive a ticket. Please observe all Bylaws when parking at any location.
Directions and important parking information can be found on our Contact Page
Private rentals are a possibility and start at approximately $5500 plus minimum food and beverage spend. You will be able to see all the details regarding bookings on our bookings and events page.
We have a no refunds policy. We run rain or shine…though we do cancel in the case of unsuitable water levels, high winds or lightning. We’ll provide updates on the website and social media if we are sure that we have to cancel an event.
The Ship’s Captain makes all decisions regarding the safe sailing of the Edmonton Riverboat. S/he may decide to remain at port or return early due to weather, or even cancel sailing entirely because of inclement conditions.
Passenger safety comes first. If your ticket includes food and/or entertainment, the Edmonton Riverboat will remain at dock and will enjoy these services in our stationary position. We will refund the cost of your cruise portion of your ticket to a gift certificate in the hopes you will return to enjoy the cruise portion of your experience.
If the cruise is canceled by the Captain, and passengers are not permitted onboard the vessel, the entire ticket price will be refunded, or the cruise re-booked, at the customer’s option.
We are at the mercy of North Saskatchewan water levels–they fluctuate rapidly and are unpredictable. We strive to provide the highest quality sailing experience. Be aware that the sailing route may be adjusted depending on water levels.